Voice & Video over IP Network Analysis Using Wireshark

Price: € T.B.A.
Category: Network / Training
Format: Classroom, Virtual / In-house
This course will provide the student with a set of analysis techniquesfocusing on the use of vendor-neutral, Open-Source Tools to provide insight intothe following areas:
Amsterdam / In-House / Virtual
T.B.A. 2025
08:30-16:30
duration: 5 days
5-12 class size
English

This course will provide the student with a set of analysis techniques
focusing on the use of vendor-neutral, Open-Source Tools to provide insight into
the following areas:

  •  VoIP, Video over IP, T.120 Conference and T.38 Fax over IP Network
    Analysis fundamentals
  •  VoIP focused network security principles including encryption
    technologies and defensive configurations of network infrastructure devices
  •  Recognition for a variety of issues that affect VoIP and
    Video-based networks and the quality of the voice data. Factors including,
    latency, out-of-sequence packets, Jitter and Quality-of-Service and how the
    End-User experiences them will be analyzed and evaluated.  Key VoIP
    related protocols including SIP, MGCP, SCCP, UNISTEM, H.323, T.38 T.120 and
    related supporting protocol architectures will be examined.
  •  Open-Source VoIP, Video and T.38 Network Analysis Tools
  •  Specialized VoIP, Video and Fax over IP Network Analysis
    techniques including audio / Video data traffic reconstruction and viewing
    techniques.

This course is designed for Networking, Government and Security personnel that need to develop a set of packet investigation techniques through study of the Voice, Video and Multimedia over IP-based Protocols using Wireshark and other Open-Source Analysis tools. Successful completion of this course will provide these individuals with a path-way into the field of Multimedia over IP-based Analysis.

  • Overview of Telephony, Video and Fax Technologies
    • PSTN Technology & Nomenclature
      • History of Telephony – from PSTN to Voice, Video and T.38
      • Concerns and Limitations
      • VoIP Terminology
      • Video Terminology
      • T.38 Fax over IP Terminology
      • T.120 – Conference over IP Terminology
    • IP Packet vs. PSTN Switching
      • Signaling – In-Band vs. Out-of-Band Signaling
    • Next Generation Networking and VoIP Technology
      • Benefits vs. Competing Standards

 

  • VoIP Troubleshooting and Analysis
    • Recap – Data Collection
      • Location – How Network Infrastructure Devices Affect Capture and Analysis
        • Switches, Bridges, Routers, Firewalls, CSU / DSU and SBC
    • Multimedia Data Collection – Tips & Techniques
    • Capture Configuration and Multiple Captures
      • Configurations – LAN vs. WiFi / WLAN IEEE 802.11
      • Real-time vs. Post Capture Analysis
      • Monitoring current traffic

 

  • The Technology of Voice, Video and Fax over IP
    • VoIP Components and Hardware Nomenclature
    • Competing Standards – Public vs. Proprietary
      • VoIP – SIP In-Band Signaling
      • VoIP – H.323 In-Band Signaling
      • VoIP – MGCP / Megaco In-Band Signaling
      • VoIP – Skinny (SCCP) / Unistim In-Band Signaling
      • Video over IP Signaling
      • T.38 Fax over IP Signaling
      • T.120 Conference over IP Signaling
    • Protecting VoIP Traffic – QoS: Quality of Service
      • IEEE 802.1p / IEEE 802.1p/q
      • RSVP vs. Integrated / Differentiated Services
      • Assessment of Key VoIP Network Statistics
    • Assessment of Call Quality – Competing Metrics
      • Mean Opinion Score (MoS)
      • R-Factor / R-Value
    • Making Things Secure – Voice and Video Encryption

 

  • Statistical Assessment of VoIP Protocols
    • Key Protocols
      • Signaling – SS7, SIP, H.323 Suite, MCGP, SDP, RTSP, RAS, SCCP, Unistim
      • Data – RTP, RTCP/RTCP-XR,
      • Video
      • Fax
    • Voice and Video Codec’s
      • Audio Codec’s – G.7xx series
      • Video Codec’s – H.2xx Series
    • Selecting Key Information for Statistical Evaluation
      • Types of Filters – Simple Filters vs. Advanced Filters
      • Constructing and Applying Specialty Filters
      • Importing / Exporting Filter Tables
    • Using a Host Table as a Multimedia Analysis Aid

 

  • Making The Call – Voice, Video and Fax Conversation Analysis
    • Multimedia Protocol Analysis Techniques
      • VoIP – H.323 In-Band Signaling
        • Commands / Responses
        • Session Setup / Tear-down
      • VoIP – SIP In-Band Signaling
        • Commands / Responses and Status Codes
        • Session Setup / Tear-down
        • SIP Trunking
      • VoIP – MGCP / Megaco In-Band Signaling
        • Commands / Responses
        • Session Setup / Tear-down
      • VoIP – SCCP / UNISTIM In-Band Signaling
        • Commands / Responses
        • Session Setup / Tear-down
      • Video over IP
        • Commands / Responses
        • Session Setup / Tear-down
      • T.38 Fax over IP
        • Commands / Responses
        • Session Setup / Tear-down
      • T.120 Conference over IP
      • T.38 Fax over IP
        • Commands / Responses
        • Session Setup / Tear-down
    • Diagramming and Interpreting a Multimedia Conversation

 

  • Expert Multimedia Analysis
    • Using Expert Systems to Evaluate Voice and Video Performance
    • Determining Which Conversations Have Problems – Analyzing Latency, Throughput, Out-of-Sequence Packets and Jitter
    • Introduction to Fax over IP Analysis
      • Packet Payload Reconstruction
    • Introduction to Conference over IP Analysis
      • Packet Payload Reconstruction
    • Introduction to Visual Based Voice and Video Analysis
      • Packet Payload Reconstruction and Playback

 

  • Graphing and Reporting Multimedia Sessions
    • Using Pilot Reporting
    • Reporting and Exporting Data

 

  • Voice, Video and Fax over IP Security Considerations
    • Existing Vulnerabilities
    • Spoofing Caller ID
    • Common Multimedia Exploits

Student qoutes

"It's sure the most interesting course that i have followed"

- Karin van der Plas

Course: TCP/IP Analysis and Troubleshooting with Wireshark

"It was a very very very interesting course, and done by the top guy"

- Matthew Steenwijk

Course: VoIP Network Analysis

"It was a real pleasure to receive the Wireshark training from a very dedicated trainer"

- Wim de Vries

Course: Voice & Video over IP Network Analysis Using Wireshark

"I thought I already knew Wireshark. I was wrong, very wrong"

- Jeroen Valkonet

Course: TCP/IP Analysis and Troubleshooting with Wireshark

"This course is a must have for everyone in IT"

- Johan den Besten

Course: TCP/IP Analysis and Troubleshooting with Wireshark

"Great for network analyses or forensic investigations"

- Sven Schneider

Course: Masterclass – Advanced Network & Intro to Security Analysis

"By far the very best course I ever took"

- Joachim van Doeselaar

Course: TCP/IP Analysis and Troubleshooting with Wireshark

"If there’s a packet, it can be WireSharked!!"

- Elena Petrova

Course: WiFi & Wireless Network Analysis Using Wireshark

"Extremely satisfied with the training. Very helpful instructor and great teaching methods"

- Lars Mikkelsen

Course: Masterclass – Advanced Network & Intro to Security Analysis

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